Your Reputation Matters

Your Reputation Matters

73% of people* say positive online reviews make them trust a local business more. Reviews have the power to make your practice’s website one of the first options patients see in search results.

"Historically, reviews were mainly word of mouth. If someone liked you they told two friends, if they didn't, they told ten," says Dr. Sheri Doniger, a dentist in Lincolnwood, Illinois.

It’s important to see reviews as an opportunity to grow. Here are some tips to get you started:

See What People Are Saying

See What People Are Saying

  • Set up Google Alerts for mentions of your practice
  • Claim your business on Yelp and other review sites so you can begin managing and responding to any existing reviews
Be Proactiv

Be Proactive

  • Encourage happy patients to share a review online
  • Bad review? Use your reviews as a chance to show you’re listening and want to improve their experience next time
Get Help

Get Help

  • Web services can do the work for you by collecting your reviews in one place
  • Dr. Doniger says, "It makes it easy to post reviews directly to your website and other social media."
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